Focus Group
Focus group is a research technique used to collect qualitative data through group interaction. The group comprises a small number of carefully selected individuals (typically 6-10) who discuss a given topic under the guidance of a moderator (interviewer).
Focus groups are used to identify and explore how people think and behave, and can be used by marketers or decision makers to:
- Understand how people think or feel about certain issues
- Understand why certain opinions are formed or actions are taken
- Evaluate the problems and opportunities of company programs
- Test the popularity of new product designs
- Develop strategies for future programs
MRHK is an expert on Focus Group, Corporate Training, Mystery Shopping, and Market Research. We help corporates to improve Service Quality and Customer Satisfaction.
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